Cookie Policy
Cookie Policy for Vahan Chalak
Last updated: 17 May 2025
1. What Are Cookies?
Cookies are small text files a website stores on your computer or mobile device. They keep you logged in, let pages load faster, and help us understand how visitors use our services.
2. Why We Use Cookies
| Category | Purpose | Examples | Retention* |
|---|---|---|---|
| Essential | Run core features (booking form, session security, load balancing) | PHPSESSID, XSRF-TOKEN | Session / 24 h |
| Preferences | Remember choices (ride type, car type, language) | ride_type_pref, car_type_pref | 30 days |
| Analytics | Measure traffic and performance | Google Analytics 4 (_ga, _ga_XXXX) | 14 months |
| Marketing | Show relevant ads and track campaign success | Meta Pixel (_fbp) | 90 days |
*Cookies expire automatically after the period shown or when you clear your browser cache.
3. What Data We Collect via Cookies
Booking-form entries (name, email, phone, ride details) stay on secure servers and are not stored in cookies.
Essential cookies hold anonymous session IDs, CSRF tokens, and IP-based geolocation for the Auto Fetch Location button.
Analytics cookies record aggregated stats (pages visited, device type) and never save personal identifiers.
If you allow Marketing cookies, we may link an ad click to a completed booking, but never to your name, email, or phone.
4. Your Choices
- Granular consent: The first-visit banner lets you toggle Analytics and Marketing cookies on/off. Essential cookies can’t be disabled.
- Withdraw consent: Click “Revoke consent†in our footer anytime; non-essential cookies delete instantly.
- Browser controls: Block or delete cookies in your browser settings (see AboutCookies.org for guides).
- Do Not Track: If your browser sends a DNT header, we disable Analytics and Marketing cookies automatically.
5. Legal Bases (GDPR Art. 6)
| Cookie type | Legal basis |
|---|---|
| Essential | Legitimate interest – service delivery & security |
| Preferences, Analytics, Marketing | Consent (given via the banner) |
6. Sharing & International Transfers
Analytics and Marketing cookies may send limited data to Google LLC and Meta Platforms Inc., both certified under the EU-U.S. Data Privacy Framework. We have Data Processing Agreements in place.
7. California Consumer Rights (CCPA)
- Opt-out of the sale/sharing of personal info (turn off Marketing cookies).
- Request disclosure or deletion of data by contacting us (see below).
8. Updates
We may update this policy to reflect changes in technology, law, or our services. Any changes appear here with a new “Last updated†date.
9. Contact
Vahan Chalak
G-103 Hanuman Residency, Near Khatipura Road, Jhotwara, Jaipur, Rajasthan 302012, India
Open 24 × 7 (Mon – Sun)
Customer Service: +91 93513 19191
Email: contact@vahanchalak.com
About us: Vahan Chalak (www.vahanchalak.com) is a leading taxi and driver service provider in Jaipur, Rajasthan, renowned for reliable, 24×7 transportation solutions throughout India.