Privacy Policy

Effective Date: June 8, 2026
Website: https://www.vahanchalak.com

1. Who We Are

This Privacy Policy describes how Vahan Chalak ("we", "our", or "us") collects, uses, and protects your personal information when you visit or use our website, https://vahanchalak.com .

2. Information We Collect

2.1 Comments

When visitors leave comments on the website, we collect:

• The data entered in the comments form
• The visitor’s IP address
• The browser’s user agent string (to help detect spam)

We may also use the Gravatar service to display profile images. An anonymized hash of your email address may be shared with Gravatar.

2.2 Media

If you upload images to the website, avoid uploading images with embedded location (EXIF GPS) data. Visitors can download and extract this information.

2.3 Cookies

We use cookies to improve user experience:

• Comment Cookies: If you leave a comment, your name, email, and website may be saved for convenience. These cookies last for 1 year.
• Login Cookies: Used to manage login sessions and preferences:
  • Login cookies: 2 days
  • "Remember Me": 2 weeks
  • Screen options: 1 year
• Editor Cookies: A cookie storing the post ID is saved when editing or publishing content (expires after 1 day).

You can control or disable cookies through your browser settings.

2.4 Location Information

Our mobile application and services may collect precise and approximate location information from your device.

We collect location data to:

• Provide driver and ride-related services

• Enable live driver tracking and safety features

• Show accurate pickup and drop locations

• Calculate ride distance, estimated arrival time, and charges

• Improve app performance and user experience

Location data may be collected while the app is being used and, in some cases, while the app is running in the background for active ride tracking and safety purposes.

We do not sell your location data to third parties.

You can disable location access anytime through your device settings, but some app features may not function properly.

2.5 Data Collection and Usage

We may collect and process certain personal and device-related information when you use our website or mobile application. This information may include:

• Name, phone number, and email address

• Device information and identifiers

• Location information

• Ride and booking details

• App usage and interaction data

We collect this information to:

• Provide and improve our services

• Manage bookings and driver services

• Ensure user and driver safety

• Provide customer support

• Improve app functionality and performance

• Prevent fraud, misuse, and unauthorized activities

We do not sell users’ personal data to third parties. Data may only be shared with service providers, drivers, customers, legal authorities, or technical partners when necessary for providing services, safety, legal compliance, or operational purposes.

3. Embedded Content from Other Websites

Our website may include embedded content (e.g., videos, articles). Embedded content behaves exactly as if the visitor has visited the originating website. These third-party sites may collect data, use cookies, and track your interaction with the embedded content.

4. Data Sharing

We do not sell, rent, or trade your personal data. Your data may be shared only in the following circumstances:

• Password Resets: IP address may be included in reset emails.
• Third-Party Services: For spam detection and website functionality (e.g., analytics).
• Legal Requirements: If required by law or to protect rights.

5. Data Retention

Comments: Retained indefinitely, including metadata.
Registered Users: Personal data is stored in their profiles. Users can view, edit, or delete their personal info (except usernames). Admins can also manage this data.

6. Your Data Rights

You have the right to:

• Request a copy of the personal data we hold about you.
• Request correction or deletion of your personal data.
• Withdraw consent (where applicable).
• Object to certain types of data processing.
• File a complaint with a data protection authority (if applicable).

To make a request, contact: contact@vahanchalak.com

7. Data Security

We use industry-standard security measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

8. Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services, which may be hosted outside of India.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect data from minors. If you believe we have collected such data, please contact us.

10. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated "Effective Date". Continued use of our website after changes indicates your acceptance of the revised terms.

11. Contact Information

If you have questions or concerns about this Privacy Policy, contact us:

• Business Name: Vahan Chalak
• Proprietor: Vikram Singh
• Phone: +91 9351319191
• Email: contact@vahanchalak.com
• Website: https://vahanchalak.com
• Contact Page: https://vahanchalak.com/contact-us
• Terms & Conditions: https://vahanchalak.com/terms-and-conditions

Last Updated: June 8, 2026